Contact
Until a contact form is available, please contact us by email with the following details.
- Contact Email
- [email protected]
- Billing Inquiries
- Please include the plan name, payment date, registered email address, and Stripe receipt information if available.
- Refunds and Duplicate Payments
- We will review duplicate payments, suspected system failures, and non-provision of service individually.
- Bug Reports
- Please include the time of occurrence, device, browser, action taken, and error message.
- Data Deletion Requests
- Please contact us from your registered email address for identity confirmation.
- Response Time
- We generally aim to respond within three business days, though some cases may require more time.